FAQ

How do the clothes fit?

Please check the size guide and pay attention to the product description. Please feel free to email us if you have any concerns about sizes.

 

What is One Size?

One Size is typically a medium size that is a loose fit or made of stretchable fabric.

 

What methods of payment are available?

We accept the major credit cards - Visa, Master Card, Maestro, JCB, Discover, Diners Club and American Express. Additionally, we accept PayPal and all payments are secured through the website.

 

Where does my order ship out from? How long does it take to get to me?

We ship to all states or provinces of United States and Canada from New York. Our typical processing and delivery time is 2-5 business days. A tracking number will normally be updated in 1-2 business days.

 

Where is my delivery? How do I track my package?

Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. You could track your package with the tracking number. We will also send you a delivery notification once it is delivered.

 

How much is shipping and delivery fee?

The cost for US domestic standard shipping is $9.99, overnight shipping is $25. We offer free standard shipping for domestic orders over $99. 

 

Do you charge sales tax?

We only charge sales tax in New York State at this moment. 

 

What is the return policy?

Returns must be requested within 15 days after receiving the final item(s) in your order. Merchandise should be clean (free of deodorant, perfume, make-up stains, etc.), unworn, and unwashed. All tags must remain attached. 

 

Please allow 2-5 business days for your return to be processed. Please email us at customerservice@corinne.shop if you have any questions about returns.